PuMP Performance Measurement Practitioner Certification Program

Is your organisation’s success in performance measurement up to YOU?

15-minute Audio Message:

Most of the people I personally work closest with are those who have been tasked by their organisation to lead the development of better performance measures (or even just ANY performance measures). But they’re not really sure what this means, or how to go about it, given all the obstacles in their way…

Becoming a professional Performance Measurement Practitionermeans that you can step up and lead performance initiatives even when the Executive team or managers won’t, that you can navigate the roadblocks that surface when people don’t really want to measure performance, and that you can manage a system that makes performance measurement a normal part of “real work”.

The PuMP® Performance Measurement Practitioner Certification Program will dramatically boost your capability, credibility and confidence to help people measure what matters, manage your corporate performance management system and lead an engaged performance culture.

How the program works:

The PuMP® Certification Program is conducted entirely online and by phone, and it specifically involves:

Focusing one week at a time on a step in the program so you quickly put PuMP into practice within your organisation. This makes sure you get a real performance measurement “win on the board”, fast. Doing this maintains momentum, ensures you learn quickly and thus get success sooner as you roll out performance measurement organisation-wide.
For each step in the program I provide you with extra PuMP facilitation resources over and above the Performance Measure Blueprint, such as checklists to prepare yourself to implement each PuMP technique, meeting agendas, email templates for communitcating with your teams, PowerPoints to use with your teams, and specific tips for how to handle the common questions and obstacles that can pop up, as you facilitate this step for your teams.
We have one 90 minute group webinar each week – where I help you sharpen your PuMP skills, show you how to prepare for implementing the PuMP step, discuss the specifics of how to facilitate that step for your teams, show you how to use the templates, and how to handle the most common surprises that can (and do) pop up.
Inbetween webinars, while you are implementing, you email me your progress (e.g. the results maps or measure designs you’ve worked on with your teams) and I email you some interim feedback to keep you on track.
You have the opportunity for weekly one-to-one telephone coaching with me for that personal focus on your own individual learning and implementation journey.
Bonus Q&A webinars, where I summarise the questions everyone in the program is asking and the great ideas they are coming up with (anonomously, if requested), so you have an extra boost for how to handle all kinds of situations that arise in performance measurement implementation.

The PuMP® Performance Measurement Practitioner Certification Program covers the logical sequence of steps in building the foundation for performance measurement in your organisation, implementing measures for at least one team to make practical progress, and then planning how to implement performance measurement more broadly (even organisation-wide).

The 9 steps to get performance measurement right…

In addition to an introductory session to help you plan and prepare for the program, there are 9 steps we go through, to guide your facilitation of PuMP for your team.

Remember, it’s important to move through a performance measurement implementation fast, and with focus, so you maintain the momentum, learn quickly and get a win on the board sooner. That’s why we cover one step each week.

Here is the webinar program:

INTRODUCTION: Planning & Scheduling Your PuMP Project – choosing the focus of the PuMP Pilot you will facilitate, forming your Measures Team, and scheduling the series of meetings and tasks for the entire program.

STEP 1: Create Real Demand for Performance Measurement – starting the engagement process to invoke the want in your team to measure what matters, selling the benefits of performance measurement and the PuMP® Mind Map technique.

STEP 2: Design A Measurable Strategy From Top To Bottom – basic frameworks for strategy design, the elements of a powerful strategy, making strategy measurable, translating and cascading strategy, integrating performance measurement with planning, and teaching and facilitating the PuMP® Results Mapping technique.

STEP 3: Select a Suite of Powerful Performance Measures – different types of measures (e.g. lead, lag, KPIs, etc …), aligning measures to strategy, finding potential measures, best practices for measuring the hard stuff, getting people excited about measures, and teaching and facilitating the PuMP® Measure Design technique.

STEP 4: Stimulate Wider Engagement and Buy-in – engaging (not presenting to or consulting with, but truly engaging) people beyond your Measures Team, gathering ideas and feedback to consolidate the measures you’re developing, and facilitating the PuMP® Measure Gallery technique.

STEP 5: Streamline Your Measure Implementation System – establishing accountability for measures, organising performance data for reporting, automating access to performance data, managing your corporate Performance Measure Dictionary, and teaching and facilitating the PuMP® Performance Measure Definition technique.

STEP 6: Analyse and Report Performance Results – best practice graphical methods for performance measures, cause analysis and powerful analytics to support performance interpretation, basic to advanced options for performance reports, dashboards and scorecards, managing streamlined reporting processes, and teaching and facilitating the PuMP® Performance Report Design technique.

STEP 7: Interpret and Use Performance Measures for Improvement – validly interpreting trends and shifts in performance results, setting performance targets, integrating performance measurement with business improvement, testing and tuning business strategy, and teaching and facilitating the PuMP® Using Measures technique.

STEP 8: Leverage Your First Performance Measurement Success Story – creating a powerful case study from our program, marketing the wins to generate the next wave of demand for transformational performance measurement, and using the PuMP® Case Study template.

STEP 9: Formalise Your Performance Management Cycle – designing a corporate performance office, fine tuning your performance measurement process, organising the systems to support your performance measurement process, planning for wider engagement and implementation of performance measures, and using the PuMP® Performance Measurement Maturity Assessment Tool.

Accreditation as a Certified PuMP Practitioner…

At the end of our program, based on your successful implementation and documentation of your implementation as a case study (using what you learn in Step 8 above), you will be accredited as a Certified PuMP® Practitioner by Stacey Barr Pty Ltd.

This will be your license to use PuMP where ever you may go in your employment, or to join us as one of our PuMP Consultants if you want to consult to your own clients, or clients that we introduce you to.

A little about your program presenter, Stacey Barr:

Stacey Barr, the Performance Measure Specialist, has specialised in organisational performance measurement since 1993, and this workshop is the culmination of all her most practical learnings and innovations since then.

Stacey is known for her unusually high level of practicality, her easy-going, approachable and authentic presentation style, and her innate ability to balance the technical rigour of performance measurement with the social, human side.

Here’s how to apply:

To register your interest in our next PuMP Certification Program, email us at info@staceybarr.com.

Following are the registration fees for the PuMP Performance Measurement Practitioner Certification Program. All amounts are in AUD (Aussies, add 10% GST to these amounts).

For currency conversions, we use x-rates.com.

Option 1: Including one-to-one coaching sessions

Full up-front fee (save 10%): $7200AUD per person (+ 10% GST for Aussies)
Monthly instalment fee: $2640AUD per person, for 3 months (+ 10% GST for Aussies)
For two or more people from the same organisation, full up-front fee (save 30%): $5540 per person (+ 10% GST for Aussies)
For two or more people from the same organisation, monthly instalment fee (save 20%): $2110 per person, for 3 months (+ 10% GST for Aussies)

Option 2: Excluding one-to-one coaching sessions

Full up-front fee (save 40%): $4750AUD per person (+ 10% GST for Aussies)
For two or more people from the same organisation, full up-front fee (save 50%): $3960 per person (+ 10% GST for Aussies)

** A condition of registering for this event is your agreement to the terms & conditions.**

Register Here:

Registration is by application only.
To register your interest in our next PuMP Certification Program, email us at info@staceybarr.com.

Do you have any questions?

If you have any questions at all about the PuMP Performance Measurement Practitioner Certification Program, please email us at info@staceybarr.com and we will respond within 24 hours (usually much faster).

Smiles, Stacey.

Stacey Barr
the Performance Measure Specialist

Terms and Conditions of Registering for the PuMP Performance Measurement Practitioner Certification Program

Participation

Your registration in the program is a solo registration, and you cannot invite others to join you on the program and listen in to webinars or use the program resources. We’ve made the program online-based for your learning convenience. If you have colleagues who wish to take the program as well, please provide them the Application Form so they may register.

Program Recording

The program sessions will be recorded. Registering for this program is your agreement to being recorded whilst participating in the program and release all rights to Stacey Barr to sell these recordings at a later date. Your confidentiality will be fully respected.

Cancellation Policy

You may make substitutions at any time prior to the program commencement date. Cancellations may incur a $180 service fee per registrant (Aussies add GST). No refunds are given for participants who do not attend the program or who cancel less than 2 weeks prior to the program commencement date. To substitute or cancel, e-mail info@staceybarr.com

Program Changes

Stacey Barr reserves the right to alter dates and/or times of the program if registration criteria are not met or if conditions beyond her control occur. All efforts will be made to contact each registrant if changes occur. If the program is not held for any reason, Stacey’s liability is limited to the program fee only.

Currency Converter

The currency converter link provided is for a website that has no relationship whatsoever with Stacey Barr Pty Ltd. It is provided simply for your convenience only and we cannot certify nor be held accountable for its accuracy.